As a 23-year member of the Francorp team, Ms. Hess' creative talents have shaped hundreds of clients' marketing materials. She is responsible for the creative conceptualization, design, and production of clients' franchise marketing efforts, including brochures and advertisements, as well as Francorp marketing materials. Prior to joining Francorp, Ms. Hess was a graphic designer for the Sweetheart Cup Corporation, where she designed packaging for a wide array of specialty paper products. She also worked as a graphic designer for McKinsey & Company, a Chicago-based consulting firm, and for the First National Bank of Chicago. Ms. Hess is a graduate of the American Academy of Art.